eADR A Simple Tool to Structure the Information Exchange between Parties in Online Alternative Dispute Resolution

نویسندگان

  • Arno R. Lodder
  • Paul E.M. Huygen
چکیده

This paper deals with a simple tool that we have developed to support the parties in online dispute resolution (ODR). The tool helps the participants to bring forward the statements of the dispute in a structured and concise way. After each added statement the online tool shows the structured layout of the statements. As an example, the tool has been applied on a domain name dispute. For AI & Law, the development of applications like these is important for at least two reasons. First, a large group of AI & Law people realize that practical application of theoretical AI & Law research is a necessity for our field to survive. In the described tool insights obtained from theoretical argumentation research are applied. Second, ODR is a quite successful and essential part of e-commerce. By exploring the field of ODR, which from an AI & Law perspective undeniably has a lot of interesting elements, AI & Law might contribute to the success of ODR.

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تاریخ انتشار 2001